Refund Policy
Under the UK Distance Selling Regulations, you have 7 working days from the date of delivery of your goods to request a refund.
A request for a refund must be given in one of the following ways:
- By email
- By Fax
- By Post
All requests must be made in writing, not by telephone, and contact details are as follows:
Returns Department
Heathrow Couriers (UK) Limited
Argonaut House
Galleymead Road
Colnbrook
SL3 0EN
Tel: +44 (0) 1753 686622
Fax: +44 (0) 1753 689522
Email: info@heathrowcouriers.co.uk
Company Registration Number and Registered Address is:
4170048
c/o 2 Clarendon Road
Ashford
Middlesex
TW15 2QE
A refund will only be issued if ''we did not provide a full and adequate service'' as previously agreed with the customer at the time of booking. the refund will be made asap and no later than 30 days of being requested.